[KLUG Members] Are "we" sure that SmoothWall is "good"?????

[Adam Tauno Williams]

>Attached is just one scary Email I have received from the SmoothWall users
>Email list.

I wouldn't call it "scary",  just a little "terse".

A developer is under no *obligation* to offer support for his packages.  After
all, they cost $0.00.  Especially if they make their money supporting a
package,  they can't support if for free sometimes, and charge people other
times.

I've released a few utilities.  They are much less used and significant than
something like SmoothWall,  but I've gotten *LOTS* of outright obvious
questions, *demands* for features, and countless "your software $uxs" messages.

So I cut these guys some slack.

>It is a reply from, Richard Morrell - Operations Director and Founder of
>SmoothWall Ltd, to a user asking a support question.
>Richard Morrell's entire reply to the user question is,
>"Have you 1) donated or 2) bought a box ??"

One can always use a diffrent firewall (floppyfw, LRP, etc...)

I'm personally horrified by the idea of a firewall with a hard drive. Goodbye
availability, unless you install RAID, which results in a pretty expensive
firewall.