[Re: [KLUG Members] Are "we" sure that SmoothWall is "good"?????]

[Adam Williams]

>It should of said, "... if you have donated or purchased the product.  If not,
>please see the Web site for PDF documents."
>I can live with that.
>>Remember, just because you don't agree with the developer of a GPL
>>product (although that is getting questionable in the case of
>>SmoothWall), doesn't mean the entire product stinks.
>I'm not disagreeing or agreeing with them, and I don't thing the product
>stinks.
>>one of those products that gets continued, mindless questions that
>>are answered in the FAQ asked 100 times a day on the support list. 
>I took the meaning of users@whatever to be just the users.  I wouldn't
>expect the developers to give a sheet about the users list.
>>Now I'm not saying this "excuses" Mr. Morrell, but after several
>I personally do care about him one way or another.  But, there is no need to
>piss off your users.  Just READ all the stupid questions. Again, it is users
>helping users.

Reading 1^n message would take alot of time,  I'd rather have my favorite 
Samba/OpenLDAP/xmlBlaster/Asterisk developers swaeting away over code than 
reading those messages.

Users  1.) Help themselves and then 2.) Help each other.  If lots of one 
happens, much less of two is required.  Lots of Open Source documentation 
could be better (same could be said of prorietary system documentation),  
but that's something one (like me) doesn't need to be a "developer" to 
help.  If you've gotten something to work (and one assumes documented how 
you did it),  present the topic to your local LUG and they will put the 
presentation up on the web! ;)  That's users helping users.

>> I think the most _professional_ thing you can do is just _ignore_ >
>Mr. Morrell I'm not sure what this is supposed to mean, but I didn't
>attack him or his product.

I don't think anyone meant to imply what you we're attacking anyone.  Just 
lots of people on this list, and I wanted to express the "developers" 
point of view.

>> A developer is under no *obligation* to offer support for his packages.
>TRUE
>> I've released a few utilities. They are much less used and significant 
>> something like SmoothWall, but I've gotten *LOTS* of outright obvious
>> questions, *demands* for features, and countless "your software $uxs".
>ME TOO

Welcome to the brotherhood of the flamed! 

I'm pretty happy right now.  My largest project, the LDAP presentation, is 
currently standing at a 9 (positive) to 4 (negative) e-mail ratio.  The 
best of anything I've yet to release onto the web.

>>So I cut these guys some slack.
>I'm not sure what this is supposed to mean, but I didn't attack him or
>his product.
>>I'm personally horrified by the idea of a firewall with a hard drive.
>Please try and remember, there are HOME users as well as BUSINESS users, and
>it is up to each person to determine was is acceptable availability.

True,  some people choose to use Windows.

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Ximian GNOME, Evolution, LTSP, and RedHat Linux + LVM & XFS
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