[KLUG Members] RE: Bandwidth and ISPs

[Bruce Smith]

Are there any Charter employees on this list?

I have heard one complaint about Charter.

A co-worker of mine wants to get cable TV and internet.  He lives in a
subdivision in Charter's area.  Neighbors on both sides of his house
have Charter (one with internet).  He lives a normal distance from the
road.  No problem?  Well . . . he's been trying for over FOUR MONTHS to
get connected and Charter will not return his inquiries!  He's tried
calling them, filling out the connection form online, and doing this
repeatably!  I keep hearing the Charter ads on the radio running
specials for free installation, etc.  So what's the deal?  Why advertise
if they don't want any more business?  Weird . . .

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Bruce Smith                bruce@armintl.com
System Administrator / Network Administrator
Armstrong International, Inc.
Three Rivers, Michigan  49093  USA
http://www.armstrong-intl.com/
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