[KLUG Members] live chat software

[Adam Tauno Williams]

> A client wants to add live chat software to their website.  Their idea
> is to have something like a help desk.

I'm not certain what is meant by "to their website", but I'd use
XMPP/Jabber.  The JIVE messenger server is very straight forward to
setup and operate.

http://www.jivesoftware.org/messenger/

> It would only be for clients, and would set up a session between the
> client and someone inside their network.
> I haven't played with chat much, except to cancel it when windows popped
> up I didn't want!
> Any pointers on where to look to set something like this up?

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